Privacy Policy for ZentialZ

Privacy Policy for www.zentialz.com

Effective Date: January 1, 2025

At zentialz.com, your privacy is a top priority. This privacy policy outlines the personal information we collect, how we use it, and the security measures we take to protect it. By accessing and using our website, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

To provide you with a seamless shopping experience, process your orders, and improve our services, we collect both personal and non-personal information. This includes:

A. Personal Information:

• Full Name: First and last name

• Email Address: For communication and order notifications

• Shipping Address: To ensure proper delivery of your products

• Phone Number: For order-related communication or customer service purposes

• Payment Information: Includes credit card details, PayPal, and other payment data (Note: Payment information is securely processed and never stored on our servers)

B. Non-Personal Information:

• Browsing Data: Includes your IP address, browser type, device details, operating system, and pages viewed on our site.

• Cookies: We use cookies to enhance your experience, remembering your preferences and improving website functionality.

2. How We Use Your Information

We utilize the information collected in the following ways:

• Order Processing: To complete your transactions and send updates regarding your purchases.

• Communication: To send order confirmations, updates, newsletters, and promotional offers (if you’ve opted in).

• Website Improvement: To analyze browsing data, identify trends, and enhance the functionality of our website.

• Personalization: To offer product recommendations or tailored promotions based on your previous purchases.

3. How We Protect Your Information

We employ several security measures to protect your personal data from unauthorized access, alteration, or disclosure:

• Encryption: We use SSL (Secure Sockets Layer) encryption to safeguard sensitive data, such as credit card details, during transmission.

• Secure Payment Gateways: Payments are processed through secure third-party services like [PayPal, Stripe, etc.].

• Access Control: Access to your personal information is restricted to authorized staff only.

4. Sharing Your Information

We are committed to protecting your privacy and will not sell, rent, or share your personal data with third parties without your consent, except under the following circumstances:

• Service Providers: We may share your information with trusted third parties that help us run our website, process payments, and fulfill orders.

• Legal Obligations: We may disclose your information if required by law or in response to lawful requests from government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of part or all of our business, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

To enhance your experience, we use cookies and similar tracking technologies. These small files help us remember your preferences and analyze website usage.

You can disable cookies in your browser settings; however, doing so may impact the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete information.

• Deletion: You can request the deletion of your account and personal data, subject to any applicable legal or retention requirements.

• Opt-Out of Marketing: You may unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

7. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected data from a child, we will take immediate steps to remove it.

8. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we manage your personal information, please reach out to us at info.zentialz@gmail.com.