Shipping Policy for ZentialZ

Shipping Policy for www.zentialz.com

1. Order Processing Time
We process all orders within 1-2 business days (Monday to Friday, excluding holidays). You will receive an email notification once your order has shipped.

2. Shipping Methods & Delivery Time
We offer the following shipping options:

• Standard Shipping: 3-5 business days

• Expedited Shipping: 1-3 business days

Shipping times are estimates and may vary depending on your location.

3. Shipping Rates
Shipping costs are calculated at checkout based on the selected shipping method and delivery address. We offer free standard shipping on orders over Rs.1000 within India.

4. International Shipping
At this time, we only ship within India. We do not offer international shipping.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can track your package.

6. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us at info.zentialz@gmail.com., immediately. We will assist you in resolving the issue.

7.Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping information provided at checkout.

8.Shipping Restrictions
Due to the nature of our hygiene and consumable products, we are unable to accept returns or exchanges once items are shipped. Please ensure your order is correct before finalizing your purchase.